WakeUp

WakeUp Support

General Support Guidance

If you are experiencing issues with alarms ringing, Focus sessions, or general app functionality, please ensure you are running the latest version of WakeUp from the Google Play Store.

Alarm Reliability and Battery Optimization

WakeUp is designed to be highly reliable, but it cannot guarantee alarm delivery under every device condition. Due to the way some Android devices aggressively manage battery life, your alarms or background tasks might be restricted. We highly recommend checking your device's battery optimization settings and allowing WakeUp to run unrestricted.

Advertising Privacy

If you wish to review or change your advertising privacy choices (including UMP consent in regulated regions), you can reopen your privacy choices at any time within the app by navigating to: Settings → Backup & Privacy → Advertising Privacy.

Privacy and Account Management

For questions related to data processing, please refer to our Privacy Policy.

If you need help deleting your cloud account or local data, please review the instructions on our Account Deletion page. If you require further account-deletion assistance, you may contact us via email.

Contact Us

If you have any further questions, bug reports, or require technical assistance, please reach out to our support team: